Return and Refund policy

We have 14 days return policy in place.

Please contact our customer servicedepartment flexilightled@gmail.com within fourteen (14) days of delivery in order to receive a full refund upon the products return as long as the requirements are met. 

 

All requirements must be met in order to be eligible for a return or exchange.

  • Product is in like-new condition
  • All product accessories are included in return
  • Product is returned in ORIGINAL PACKAGING
  • We provide return label.

 

You will be responsible for paying fees to return the merchandise to the shipping origin  by paying the shipping cost back to us.

 

Any damages upon receiving the product must be reported to our customer service department within three (3) days of being delivered in order.